Almonds Ai releases Channel Loyalty Report 2026 analyzing India’s evolving channel loyalty ecosystem. Click Here
Channel Loyalty Report 2026
The Indian B2B channel partner loyalty market, now valued at INR 26,800 crore and growing at a CAGR of 15%, continues to evolve as businesses embrace technology, sustainability, and personalized engagement to drive growth.
The Channel Loyalty Report 2026 provides in-depth insights to help brands adapt, innovate, and thrive in this rapidly changing landscape:
- -WhatsApp Revolution Beckons: Over 70% of retailers crave reward redemptions directly via WhatsApp—no new platforms required. Ditch the downloads; seamless chats are the future of loyalty.
- -AI Awakening Lags: Despite hype, AI adoption in loyalty programs remains stubbornly low, leaving massive untapped potential in personalization and engagement.
- -UPI Redemption Boom: India’s UPI base drives a massive 60% surge in reward redemptions year-over-year, cementing digital payments as loyalty’s turbocharger.
- -Last-Mile Hurdles Hit Hard: 64% of brands cite comparable costs between last-mile delivery and e-commerce as a top barrier to scaling loyalty programs.
- -Multi-Brand Vouchers Reign Supreme: 78% of users recommend multi-brand gift vouchers as the go-to reward—versatile, beloved, and a clear winner for retention.
- -One-App Plea from Partners: Over 60% of channel partners prefer a single common app for all programs. App fatigue is real, especially in channel loyalty—retailers want one-stop redemption for all rewards.
“India’s channel loyalty market isn’t just growing: it’s redefining commerce at ₹28,000 crore and beyond”
Channel Loyalty Report 2026 - Click here to download